Privacy Policy

At Lemmy, we respect the privacy of our customers and are committed to protecting their personal information. This privacy policy explains how we collect, use, and protect the personal information of our customers who use our service.

Collection and Use of Personal Information

We collect personal information from our customers when they sign up. The information we collect includes the user's name, email address, and any other information the user chooses to provide. We may also collect information about the user's interactions with the chatbot, such as questions asked and answers provided.

We use this personal information to provide the chatbot service to our customers. The AI chatbot uses the user's data to answer questions and provide assistance to the user. We may also use the information to improve our services and develop new features for the chatbot.

Third-Party Services

Where necessary to carry out our service, your data will be sent to trusted 3rd parties. A more detailed breakdown can be found in our 3rd Party Policy.

We also use third-party services, such as Google Analytics and Meta Pixel, to collect information about your use of our website. These services may use cookies, web beacons, and other tracking technologies to collect information such as your IP address, browser type, and browsing behavior.

We use this information to analyze how our website is being used and to provide targeted advertising to our users. We may also share this information with third parties for the same purposes.

These third-party services have their own privacy policies that govern the use of your information. You can opt-out of these services by adjusting your browser settings or by using third-party tools such as the Google Analytics opt-out browser add-on.

Data Sharing

We do not share our customers' personal information with any third parties except as described in this statement.

As part of our service, users may choose to integrate third-party services with the chatbot. In order to perform the basic operation of the website, we must store data about the user from these third-party integrations. This may include sensitive information. We will only use this information as necessary to provide the chatbot service to our users.

We may also disclose personal information if required by law or to protect our rights or the rights of our customers.

Data Security

We take the security of our customers' personal information seriously and have implemented appropriate measures to protect against unauthorized access, use, or disclosure of the information we collect. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to the Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. Customers should check this page occasionally to ensure they are happy with any changes. If we make any material changes to this privacy policy, we will notify customers by email or by placing a prominent notice on our website.

If you have any questions or concerns about our privacy policy, contact us at data@lemmy.co.